Product, UX & Growth Experiment
Designed and built a Click & Collect mobile experience for a physical retail store, focused on reducing wait times and enabling pre-ordering in a high-traffic office environment.
Designed a mobile-first ordering experience to streamline the customer journey and reduce in-store friction.
Simplified ordering flow designed to prioritise speed and ease of use during peak hours.
Developed campaign creative focused on speed and convenience to introduce a new ordering behaviour.
Tested distribution through office building elevator screens to reach high-intent users during peak hours.
End-to-end ownership across product design, UX, and go-to-market experimentation.
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